How to Develop On-Demand Delivery App?


The growth of the on-demand economy has begun to have an impact on virtually all industrial sectors such as traveling,  healthcare, food, grocery delivery, etc. It has been gaining popularity among consumers worldwide as it understands the needs of customers. Also, with the spread of coronavirus worldwide, the need for on-demand services has increased. Many startups are moving online and adopting this on-demand delivery business model.

An on-demand delivery app is a mobile app that gives you the right to request a product or service through the app and get it delivered to your doorstep. It will assist the seeker to connect with providers for the keen delivery of commodities and services. The on-demand delivery business is one of the quickest-rising businesses with a great future evaluation.

If you are willing to adopt the on-demand delivery model for your business, then here you can get the complete information to develop the application.

Let’s get started,

Types Of On-demand Delivery Apps:

Business To Consumer:

In the B2C model, businesses come up with their on-demand delivery app to provide their services to their customers. This model is usually adopted by those businesses that have the ability to deliver products from their office/stores to the consumers- Starbucks, McDelivery, Dominos, and many more.

Business To Business: 

B2B on-demand business model is designed to connect businesses with businesses. Regardless of how big the business is, it is necessary to seek assistance from other enterprises to keep it in good shape. They could be suppliers, inspection and repair providers, Maintenance companies, etc.

Consumer To Consumer: 

In this scenario, one individual can demand a product or service from another person on the same platform. OLX, Quikr, eBay, and courier apps are an instance of a P2P on-demand delivery app.

Sectors For On-demand App Development:

Food & other private goods Delivery:

This segment is one of the most popular sectors for developing on-demand delivery solutions. It allows app users to order food, grocery, medicine, households, etc on the go and get everything delivered at their doorstep. Ubereats, Instacart, Glovo, GrubHub, DoorDash, PharmEasy are some of the top apps in this segment.

Home Services: 

This sector has less competition in on-demand apps as compared to others. But in times of this epidemic,  people are afraid of getting infected so they are avoiding going out and as a result, it is becoming popular day by day. cleaning, beauty and wellness, movers and packers, electricians, plumbers, etc are some of the examples of home services.

Transportation & Logistics:

These apps are designed for transportation & logistics services providers to deliver packages from one location to another.  This allows customers to ship packages anytime and anywhere- Uber freight, Lyft, uber deliver, etc.

Key Aspects To Consider While Developing On-demand Delivery Apps:

  • Identify Your Target Audience: 

This is the first step when you decide to develop an on-demand delivery app. You must have a very clear understanding of the target audience. Every on-demand app has two users, suppliers and providers. For instance, in the On-demand food delivery app restaurant and people are suppliers and receivers respectively. Likewise in the on-demand healthcare app physicians and patients are providers and receivers respectively. You must identify the receivers and come up with the best UI/Ux as per their expectations.

  • Search For Businesses And Service Providers To Establish Partnership With:

The search for associates is one of the most common challenges faced by companies, after all these affiliates become the face of their business. Whether it is ensuring uninterrupted operation or promoting your application, partnerships can play a vital role in your company’s growth. Also, you can explore your competitors’ apps to get more ideas for developing a mobile app.

Essential Features Of On-demand Delivery Apps:

Since simplicity and ease of use are at the core of every on-demand marketplace, the application’s design and user interface should be given top priority by the development team. In the on-demand delivery solution, some features are exactly the same, which must be assembled in every kind of delivery app.

Customer App:

  • Signup/Login
  • Profile Management
  • Search Option
  • Order Placement
  • Schedule Delivery
  • Multiple Payment Options
  • Push Notification
  • Real-time Tracking
  • Geo-location Support
  • In-App Calls/Chat
  • Review & Rating
  • Order History
  • Contactless Delivery
  • Customer Support

Vendor App:

  • Order management dashboard
  • Maintain and Management Of Service Details
  • Active/dormant status for new orders
  • In-App chat with customers
  • Order Status Update
  • Service availability Update
  • Price management
  • Ratings and reviews management

Driver App:

  • Registration
  • Availability Toggles
  • Order Management
  • In-App messaging or calling
  • Digital Service Delivery Proof:
  • GPS Support
  • Earning Dashboard

Admin App:

  • Strong Dashboard
  • Content Management
  • Order Management
  • Payment Management
  • Customer support module
  • User/Service Partner Profile Management
  • Manage Delivery Partner
  • Reports & Analytics

How Much Does It Cost To Develop An On-demand Delivery App:

Estimating the exact cost to develop an on-demand delivery solution is not an easy task as it mainly depends on various aspects such as business model, type of app, number of features and functionality, pricing model, size of the development team, choice of platform, choice of technology and many other dependencies.

To know the exact cost of the on-demand delivery app, you can get in touch with dedicated developers.  Once they assess your idea and feasibility, they come up with a detailed estimate on the necessary resources and the inherent cost of building an on-demand delivery app.

Recommended Reading : 


The main challenge faced by on-demand delivery businesses is the development of a feature reach & easy navigate app for their businesses. You can opt for your own development team or hire a professional app development team. If you consider the low-cost app development then you may go with a white label clone of popular apps.

As such, the clone app has all the necessary features and minimal bugs to it. It will save lots of time and money for you and you may grow your on-demand delivery business rapidly.