Contact Us

Got a question about one of our reviews, spotted something that looks out of date, or want to flag a crypto casino we should take a closer look at? This is where you reach the team behind Online Crypto Casinos. We read every message that comes in, though given the volume we get, replies aren't instant — please bear with us.

What we can help with

Online Crypto Casinos covers crypto casinos for US players, ranking sites on coin support, game selection, bonus terms, payout speed, licensing and how genuinely anonymous their sign-up process is. Our contact channel is best used for questions that sit close to that mission, including:

• Corrections — a bonus term, licence detail, or supported coin that's changed since we last checked
• Clarification on how we scored or ranked a specific site in our reviews
• Reports of a casino behaving differently from what our review describes, such as slow payouts or blocked withdrawals
• General feedback on the site, including pages you'd like to see us add
• Press, partnership or data-correction enquiries from operators themselves

We're not able to resolve individual account issues with a casino — deposits, withdrawals, frozen balances or verification problems need to go directly to that operator's own support team, since we don't hold player funds or accounts ourselves.

What we can't do for you

A few things fall outside what a contact form can reasonably fix, so it helps to know this upfront:

• We can't intervene in a dispute between you and a casino — that has to go through the operator's support and, where relevant, its licensing body
• We can't confirm whether online gambling is legal in your specific state — that depends on your local laws, which we can only describe in general terms
• We can't give tax advice on gambling winnings or crypto gains — for that, speak to a qualified tax professional
• We can't guarantee a payout, bonus outcome or win — nobody can, and any message claiming otherwise should be treated as false

Before you write in about a specific casino

If your message concerns coin support, wagering requirements, KYC steps or payout timing at a particular site, it helps if you can tell us roughly when you noticed the issue and which page of ours you're referring to. Terms at offshore casinos change without much notice, and reader reports are one of the main ways we catch when a review needs updating. If your concern is really about how a bonus works more broadly rather than one specific site, our team can point you toward the relevant background rather than repeat it here.

A note on what this site is — and isn't

Online Crypto Casinos is an independent comparison and review resource. We don't operate a casino, hold player funds, process crypto deposits or withdrawals, or run any gambling activity ourselves. We may earn a commission if you sign up with an operator through a link on this site, but that arrangement never decides how a site is scored or ranked — a site's position reflects our own research, not who pays us. If you're weighing up how we reach our rankings, our About Us page covers our process in more detail.

If you're worried about your gambling

If any part of your message to us is really about gambling starting to feel out of control — chasing losses, spending more than planned, or feeling unable to stop — please don't wait on a reply from a contact form. The National Problem Gambling Helpline is available at 1-800-GAMBLER, and our Responsible Gambling page lists further tools and support options. It's also worth knowing that offshore crypto casinos don't always offer the same self-exclusion tools or player protections that state-regulated operators are required to provide, so building in your own limits matters more, not less.

Eligibility and legal reminders worth repeating here

Everything on this site is intended for readers who meet the minimum age required by the casino or their state — 18+ or 21+ depending on the operator and jurisdiction. Crypto casinos serving US players are typically licensed offshore, in places like Curaçao or Anjouan, rather than by any US regulator, and they sit in a legal grey area for most states. Nothing we publish, including anything sent through this contact page, should be read as confirmation that a particular site is licensed or legal in your state — you're responsible for checking your own state's rules before you play. For full terms governing use of this site, see our Terms and Conditions.

Response times

We aim to acknowledge factual corrections and licensing queries reasonably promptly, since accuracy is the whole point of a comparison site. General feedback and partnership enquiries may take a little longer. If something you've reported turns out to affect a live ranking, we'll review it as part of our normal update cycle rather than promising a same-day change.