Schmoozing may sound archaic, but taking an interest in your potential clients is still the best way to get on their good side. And they’ll be more likely to listen if you try to build a relationship with them. The key is to figure out their interests, create a connection, and take a genuine interest in them. To demonstrate interest and admiration, ask questions, offer advice, or share stories from your life or their lives. The following are some ideas for how to schmooze your clients.
Treat Your Clients and Partners Like Royalty
One of the best ways to impress your clients is to be hospitable and cater to their needs. If travel is involved in your business you can host them in a high-quality hotel and see that they are given VIP treatment. You can also book them a first-class flight or a luxury private jet charter to ensure they travel in comfort. The action will set you apart from others.
Treat Your Clients as an Individuals
Building long-term relationships are critical to your company’s success, but you must build them based on trust and understanding. It’s not enough to meet a client’s basic expectations; you must go above and beyond to give them what they desire.
That is genuine service and genuine value. This entails getting to know them, not what they do, but also why, how, where, and when they do it. It involves treating them as individuals and doing everything possible to understand their specific needs.
This is because it will allow you to provide better service. If your client gets irritated about something, pay close attention. Don’t interject with something irrelevant or speak over them. Repeat what you think you heard to ensure you’ve understood, and then provide feedback without offering too much advice unless they specifically request it.
It all comes down to saying the right words at the right time. Be helpful rather than pushy; pay attention to their body language and what they say. Don’t give your opinion, but also share knowledge and relevant information.
Show You’re Genuinely Interested In Them
You must persuade people that you are committed to achieving their objectives and that you are the right person to do so. Take the time to learn what they require so that you can make recommendations on how to achieve their goals best. Don’t start talking about your product or service right away.
First, let them know you’re interested in what’s going on in their lives by asking questions. Once they’ve opened up, use that information to show that you understand where they’re coming from by painting a picture of who you believe they are and why you’ve decided to collaborate.
If this is your first meeting with someone, don’t get too serious right away. It would help if you also exuded calm and confidence for them to feel at ease. If you appear nervous or fidgety, they will pick up on it and lose trust in you.
Give Your Clients a Reason to Choose You Over Others
There’s no need to get fancy with this one; after all, the best sales pitches are often the simplest. So, keep messages short and sweet, but make sure there’s something about you that sets you apart.
If it’s your experience, or you care more about their company than anyone else. Also, if you have a solid reputation in the industry, be friendly and enthusiastic at all times—you never know where it will lead.
Get Creative with Your Gifts
Gifts can be a great way to show how much you value the relationship. People come up with standard ideas that make them feel like they’re doing something unique. What matters is how thoughtful they are.
For example, if you know they like chocolate, send them a box of their favorite truffles rather than another bottle of wine. And, while it may seem obvious, remember to include a note or card with the gift. A handwritten message consistently outperforms a printed one.
It’s critical to remember that relationships are a two-way street. Suppose you want your clients to get satisfied with the service you provide. In that case, you may need to be more flexible and accommodating in communicating their needs. When customers feel heard, listened to, or cared for, they are more likely to return because they feel respected and valued.